1. TERMS OF SERVICE

§ 1. General provisions

1. These Terms govern the use of the online store available at perfumify.store and the conclusion of contracts for the supply of digital content through it.
2. The store is operated by Perfumify
3. Contact: perfumifyeu@gmail.com.
4. These Terms are continuously available at arome.eu in a form that allows them to be obtained, reproduced and stored.

§ 2. Definitions

1. Store — the online store operated by the Seller at arome.eu.
2. Customer — any natural or legal person, or organisational unit, placing an order in the Store.
3. Consumer — a Customer who is a natural person purchasing for purposes not directly related to their business or professional activity.
4. Product / Digital Content — an electronic product (an e-book / guide in PDF or another format) supplied in digital form and not on a tangible medium.
5. Contract — a contract for the supply of Digital Content concluded between the Customer and the Seller through the Store.

§ 3. Nature of the Products offered

1. The Seller offers digital products of an informational and educational nature only (guides, e-books).
2. The Seller does not sell perfume or any other physical goods. The subject of the Contract is solely access to Digital Content. The digital nature of the Product is clearly stated on each Product page before the order is placed.
3. The content of the Products is for informational purposes only. The Seller's liability and the applicable disclaimers are set out in the Legal Notice available in the Store.

§ 4. Technical requirements

1. To use the Store and access the purchased Digital Content you need: a device with internet access, an up-to-date web browser, an active e-mail account, and software capable of reading the file format in which the Product is delivered (e.g. PDF).
2. The Seller is not liable for a lack of access to the Digital Content caused by reasons on the Customer's side (e.g. missing software, an incorrectly provided e-mail address).

§ 5. Prices and payment

1. Prices are stated in Polish złoty (PLN) and are gross amounts (including VAT where applicable).
2. The binding price is the one shown in the Store at the moment the order is placed.
3. Available payment methods are handled by the payment provider Shopify. Payment is made before the Digital Content is delivered.

§ 6. Conclusion of the Contract

1. To conclude a Contract, the Customer selects a Product, proceeds to checkout, provides the required data (including an e-mail address) and selects a payment method.
2. Before placing the order, the Customer accepts these Terms and — in relation to Digital Content — gives the consent referred to in § 8(2).
3. The order is placed by clicking the order-confirmation button (e.g. "Buy and pay" or equivalent, clearly indicating an obligation to pay).
4. The Contract is concluded upon successful payment. The Seller sends the Customer a confirmation of the Contract, together with the information required by law, to the e-mail address provided, on a durable medium.

§ 7. Delivery of the Digital Content

1. The Digital Content is delivered electronically — by sending a download link to the Customer's e-mail address or by making the file available on the order-confirmation page.
2. Delivery takes place promptly after payment is confirmed, no later than within 24 hours. If the Digital Content is not received, the Customer should check the SPAM folder and then contact the Seller at the address in § 1(3).
3. No shipping costs apply to the delivery of Digital Content.

§ 8. Right of withdrawal and its exclusion

1. As a rule, a Consumer has the right to withdraw from a distance contract within 14 days without giving any reason.
2. The right of withdrawal does not apply to contracts for the supply of digital content not supplied on a tangible medium, for which the consumer is obliged to pay, where performance has begun with the Consumer's express prior consent and acknowledgment that they thereby lose the right of withdrawal, and where the Seller has provided confirmation of the contract on a durable medium. This reflects Article 16(m) of Directive 2011/83/EU on consumer rights, as implemented in Poland by Article 38(13) of the Act of 30 May 2014 on Consumer Rights.
3. By placing an order for Digital Content and ticking the relevant checkbox, the Customer: (a) requests delivery of the Digital Content before the withdrawal period ends, and (b) acknowledges that they thereby lose the right of withdrawal once performance begins (the file is sent/made available).
4. The above exclusion does not affect the Customer's rights in respect of the Digital Content's non-conformity with the Contract, described in § 9.

§ 9. Non-conformity of the Digital Content (complaints)

1. The Seller is obliged to deliver Digital Content that conforms to the Contract.
2. For contracts with a Consumer, the rules on the supply of digital content under Directive (EU) 2019/770, as implemented in Poland (Chapter 5b of the Act on Consumer Rights), apply; the Civil Code warranty (rękojmia) is excluded to that extent.
3. Where the Digital Content does not conform to the Contract, the Customer may request that it be brought into conformity. If that is impossible or would require disproportionate costs, the Customer may declare a price reduction or withdraw from the Contract on the terms set out in the applicable law.
4. Complaints should be sent to the e-mail address in § 1(3), stating data allowing the order to be identified and a description of the issue. The Seller will respond within 14 days of receipt.

§ 10. Personal data

The rules on the processing of Customers' personal data are set out in the Privacy Policy available in the Store.